Cancellation and refund policies
Free Cancellation up to 48 hours prior to your pick-up or drop-off time (Tours – City-to-City Transfers)
No Cancellation & Refund for less-than-48-hour notice prior to your pick-up or drop-off time. (Tours – City-to-City Transfers)
No Cancellation & Refund for less-than-24-hour notice prior to your pick-up or drop-off time. (Airport Transfers)
Please be noticed that you must immediately double check and confirm to us via email or phone all of the information, especially the pick-up or drop-off DATE and TIME that you submitted to us are correct. If it is incorrect, you can just simply email us via [email protected], so that we can fix it for you. Otherwise, we will not be able to take any responsibility for your booking impacts.
Refund Procedure
Customers requesting a refund are required to send an email with a detail explanation to:
Phone: +38978277284, +38970501514
Your refund request will be answered and processed promptly. If you do not receive the reply within on